Privacy Policy

Introduction

Clearpath Portsmouth Tree Service respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our services or visit our website. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information that you provide directly to us when you request a quote, schedule services, or contact us. This may include your name, address, phone number, email address, and details about your property and the tree services you need. We may also collect payment information when you pay for our services. When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our tree care services. Specifically, we use your information to respond to your inquiries, schedule appointments, provide estimates, complete the work you requested, process payments, and communicate with you about your service. We may also use your information to send you updates about our services, special offers, or important safety information related to tree care, but you can opt out of these communications at any time.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who help us operate our business, such as payment processors, scheduling software providers, or insurance companies, but only to the extent necessary for them to perform their services. We may also disclose your information if required by law or to protect our rights, property, or safety, or that of others.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use secure servers and encryption for sensitive information like payment data. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You provide information to us at your own risk.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. Cookies are small data files stored on your device. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our website. We may use analytics services to understand website traffic and improve our online presence.

Third-Party Links

Our website may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We encourage you to review the privacy policy of every site you visit.

Your Rights and Choices

You have the right to access, correct, or delete your personal information. You can also opt out of receiving marketing communications from us. To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe. Please note that we may need to retain certain information for legal or business purposes.

Children's Privacy

Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, use, and share, and the right to request deletion of your personal information. You also have the right to opt out of the sale of your personal information, though we do not sell personal information. To exercise these rights, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website with a new "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Clearpath Portsmouth Tree Service
4720 Manor Ave
Portsmouth, VA 23703
Phone: (757) 337-5448
Email: hello@portsmouthtreeservicepros.com